Business Name: مكة للتبريد
Website: https://tajservicerepair.com/
Business Email: admin@washerrepair-riyadh.com
At مكة للتبريد, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services, including AC repair, washing machine repair, dryer repair, and other appliance maintenance solutions in Riyadh and surrounding areas.
1. Information We Collect
We may collect the following types of information from our website users and service clients:
1.1 Personal Information
- Full Name
- Email Address
- Phone Number
- Address (for service visits)
- Payment and billing information (if applicable)
- Service details and history
1.2 Technical Information
- IP address
- Browser type
- Device information
- Time spent on site, pages visited
- Cookies and similar tracking technologies
2. How We Use Your Information
Your data is used strictly to improve our services and provide you with a smooth experience. Uses include:
- Responding to inquiries or service requests
- Scheduling and managing appliance repair/installation appointments
- Sending service confirmations, updates, or invoices
- Improving website performance and user experience
- Marketing or promotional emails (only if you opt-in)
- Ensuring safety, legal compliance, and fraud prevention
3. Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies help us understand user behavior, improve website performance, and remember your preferences.
You can disable cookies through your browser settings. However, this may affect some features or functionality of the site.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with:
- Authorized technicians for service-related communication
- Third-party service providers who assist with payment processing or technical infrastructure
- Government agencies or legal authorities, if required by law
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no digital platform is completely secure. While we do our best to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal data only as long as necessary for service delivery, billing, dispute resolution, and legal compliance. Once no longer needed, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated information
- Request deletion of your personal data (where legally permitted)
- Opt out of marketing emails at any time
To exercise your rights, contact us at admin@washerrepair-riyadh.co.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing them with your personal information.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
For any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us:
حلول التكييف والصيانة
📧 Email: admin@washerrepair-riyadh.com
🌐 Website: https://tajservicerepair.com
